All tagged online etiquette

The Friday Fix - November 11, 2016

Does the election have you completely worn out and ready for the weekend? Us too. We’ve compiled the latest content marketing and storytelling news for you on this week’s Friday Fix so you can be up to date without having to do any work. I mean, that's what Friday is for, right?

Online Correspondence Etiquette 2016

Digital communication has made connecting with others easier than ever, but with these new means of communication comes some obstacles for brands. Now that everyone has a voice and multiple platforms to share their opinions, companies need to be cognizant and responsive to customers’ issues. If an online complaint is not taken care of immediately, it has the potential to permanently damage a business’ reputation. Here are a few tips on how to successfully correspond online to ensure that digital communication helps, rather than hurts, your brand.